Case Study: O'Neal Steel reduces warehouse turnover with Team Engine

O'Neal Steel cuts first-6-month turnover from 60% to 30% with Team Engine

O'Neal Steel faced a significant challenge with high employee turnover, particularly within the first six months of employment in their warehouse. The Training Development Manager identified a lack of consistent communication and feedback with front-line workers as a key issue. To address this, the company partnered with Team Engine to implement an automated employee engagement and onboarding solution.

Using Team Engine's software, O'Neal Steel created an automated 6-month onboarding program called "The 180 Day Experience." This solution featured automated text message workflows for new hires and reminders for managers to conduct regular check-ins. The program resulted in a significant reduction in warehouse turnover, providing employees with a direct line of communication to HR and more opportunities to give feedback. Team Engine was instrumental in automating the process and improving overall communication.

O'Neal Steel