TEAM (Energy Auditing Agency Ltd.)
8 Case Studies
Case Study: Hackney Council recovers £1.1m in billing errors with TEAM’s Outsourced Bill Validation Service
A TEAM (Energy Auditing Agency Ltd.) Case Study
Hackney Council recovers £1.1m in billing errors with TEAM
The London Borough of Hackney Council faced significant billing issues with its electricity supplier, including an 18-month period without invoices, which prevented accurate validation and led to substantial overpayments. To address this challenge, Hackney Council engaged TEAM and its Outsourced Bill Validation Service.
TEAM's service undertook a comprehensive review of thousands of accounts and invoices to identify billing errors. This process resulted in the recovery of £1.1 million in overcharges for the council. TEAM's solution provided immense savings that Hackney Council stated it would not have been able to achieve on its own.
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