Case Study: YMCA of Central Ohio reduces scheduling time by more than 75% with TCP Software’s Humanity

YMCA of Central Ohio - Customer Case Study

The YMCA of Central Ohio, a non-profit organization, previously managed its volunteer lifeguard schedules using a manual, time-consuming process with Word documents. This method was inefficient for coordinating the varied availability of its approximately 30 staff members. To address this challenge, the organization implemented the work scheduler from vendor TCP Software.

By using TCP Software's Humanity scheduling platform, the YMCA automated its scheduling and communication. The solution decreased the time spent on scheduling by more than 75%. TCP Software’s service also provided an online phone list for staff and a repository for documents, greatly improving operational efficiency. A representative from the YMCA highly recommended the vendor for its amazing and responsive customer service.

YMCA of Central Ohio

Phil Sobers

YMCA of Central Ohio