Case Study: Winding Waters Community Health Center achieves 5x growth and dramatically simplified scheduling with TCP Software (Humanity Scheduling)

Winding Waters Community Health Center achieves 5x growth via Humanity's improved scheduling

Winding Waters Community Health Center, which serves Wallowa County, Oregon, was struggling as manual scheduling in Excel and printed paper rosters became unsustainable for a growing team. The 20-person, single-location clinic needed a scalable solution, so Winding Waters implemented Humanity Scheduling to replace spreadsheets and simplify shift and leave management.

Humanity Scheduling delivered real-time schedule visibility, mobile access for staff, easy shift swaps, leave tracking, and automated rules to aid compliance. As a result, Winding Waters scaled roughly 5x—from 20 staff at one site to nearly 100 across five locations (with a sixth opening)—while cutting scheduling time to about 1–2 hours per month per department and greatly improving transparency and operational flexibility.

Winding Waters Community Health Center

Jessie Michaelson

HR Officer