Case Study: UT Austin | Technology Services achieves seamless student scheduling and reduced staffing stress with TCP Software (Humanity)

UT Austin | Technology Services - Customer Case Study

UT Austin | Technology Services, a 26-person IT team at the University of Texas, faced frequent scheduling headaches: student class schedules and work shifts were tracked on separate spreadsheets, so any class change often forced entire schedules to be redone. To address this, they adopted Humanity, the work-scheduler from TCP Software.

TCP Software’s Humanity integrated availability and shift planning, eliminating the constant back-and-forth and making shift trades, communication, and email notifications straightforward; managers report less stress creating schedules and employees find it easier to shift or trade shifts. As a result, UT Austin | Technology Services stopped repeatedly redoing schedules, has recommended Humanity to others, and praises TCP Software for responsive support and ongoing feature improvements.

UT Austin | Technology Services

Larry Horvat

UT Austin | Technology Services