Case Study: Urbana Park District achieves streamlined multi-location staff management and major time savings with TCP Software's Humanity

Urbana Park District Turned to Humanity To Manage Their Multi Location Staff

Urbana Park District, an Illinois park and recreation organization operating six locations with 100–150 staff (rising to about 300 in summer), struggled with manual scheduling in Excel—an effort that could take roughly eight hours per facility—and difficulty tracking clock-ins/outs, communicating across sites, and managing variable schedules. To address this, the district turned to TCP Software’s Humanity platform.

TCP Software implemented Humanity’s scheduling, time‑clocking and reporting features, enabling Urbana Park District to centralize multi-location staffing, configure multiple positions and workdays, and generate detailed weekly reports. The change cut the manual scheduling burden (previously ~8 hours per facility), saved many staff-hours overall, and delivered 24/7/365 support—results the district praised for improving operational efficiency.

Urbana Park District

Leslie Radice

The Aquatics Supervisor