Case Study: Three Cherries Ltd. achieves streamlined volunteer scheduling and better team communication with TCP Software's Humanity

Three Cherries Ltd. - Customer Case Study

Three Cherries Ltd., a community café and hub in Sea Mills founded in 2011, struggled to coordinate a largely volunteer workforce (40–50 volunteers plus 2 paid staff) with highly variable availability. To solve this scheduling challenge they adopted the Humanity work scheduler from TCP Software, seeking a mobile-friendly system to manage rotas and communications for a predominantly volunteer team.

TCP Software implemented Humanity, providing smartphone access, a message wall and an easy-to-use shift management interface. The solution let Three Cherries Ltd. keep in regular contact, handle last‑minute changes, and reliably organise its 40–50 volunteers and 2 paid staff; staff report improved communication and operational stability, though initial data entry took time.

Three Cherries Ltd.

Dave Simpson

Director, Three Cherries Ltd.