Case Study: The Leonardo cuts scheduling time and gains volunteer visibility with TCP Software (Humanity)

The Leonardo - Customer Case Study

The Leonardo is a contemporary Sci•Tech•Art museum (founded 2011) with 27 full‑time staff, 18 part‑time staff and about 370 volunteers whose schedules make up the museum’s operational workforce. Managing that large, variable volunteer pool with Microsoft Excel created complexity and inefficiency, so The Leonardo adopted TCP Software’s Humanity workforce scheduling solution to handle unique availability and shift assignments.

TCP Software’s Humanity streamlined scheduling for The Leonardo, cutting the time required to build rosters and giving managers a clear, bird’s‑eye view of who is working, where and for how long. Visitor Services Manager Mike Aguilar calls Humanity a “life saver”; the Humanity team provided personal support, and the system improved operational visibility and made volunteer scheduling far more efficient.

The Leonardo

Mike Aguilar

Visitor Services Manager