TCP Software
186 Case Studies
A TCP Software Case Study
George Foreman Grill was wasting hours on manual Excel schedules—leading to understaffing, missed shifts, constant phone calls for replacements and general scheduling confusion. To address this, they turned to TCP Software and its workforce scheduling/time-and-attendance solution (Humanity) to replace the back‑of‑the‑room spreadsheet.
TCP Software implemented Humanity to provide real‑time, online schedules accessible from smartphones and laptops, automatic shift‑availability alerts, and streamlined absence management. The result was a significant reduction in time spent creating and managing schedules, fewer shift‑confusion incidents and calls for replacements, and more time for staff to focus on customers—melting away the excessive administrative burden.