Case Study: Susquehanna Township Emergency Medical Services achieves streamlined scheduling and easier payroll processing with TCP Software (Humanity)

Susquehanna Township Emergency Medical Services - Customer Case Study

Susquehanna Township Emergency Medical Services, a community ambulance provider serving five municipalities near Harrisburg since 1950 with 64 paid employees and two stations, was handling shifts with paper and Excel spreadsheets posted on the wall. That manual process made managing open-shift requests, multi-manager access, and payroll cumbersome, so they turned to TCP Software and its Humanity work scheduler.

TCP Software deployed Humanity to automate scheduling, let employees view/request open shifts, and give multiple managers shared access. The Humanity work scheduler “greatly improved scheduling,” streamlined payroll processing, and removed the confusion of scratched-out paper schedules by making reports easy to print and share.

Susquehanna Township Emergency Medical Services

Elliot Markovitz

Susquehanna Township Emergency Medical Services