Case Study: StreetWise Georgia achieves a drastic improvement in volunteer scheduling and time tracking with TCP Software (Humanity)

StreetWise Georgia - Customer Case Study

StreetWise Georgia, a nonprofit founded in 1988 that supports over 600 low‑income families with a small paid staff and roughly 70 volunteers, struggled with chaotic volunteer scheduling managed on dry‑erase boards and volunteer reluctance to use computers. After losing their volunteer coordinator, the organization urgently needed a reliable scheduling system; they selected TCP Software’s Humanity work scheduler to address these challenges.

TCP Software implemented Humanity, giving StreetWise Georgia features like a message wall, upcoming birthdays, live chat support, and an electronic time clock that removed manual timekeeping. The result was a “drastic” improvement in scheduling clarity and efficiency—one staff member absorbed coordinator duties without breakdowns in scheduling—and volunteers and staff now rely on Humanity to manage shifts for the ~70 volunteers, eliminate manual entries, and streamline communications.

StreetWise Georgia

Kelley

StreetWise