Case Study: St. Andrews Fire Department streamlines personnel records with TCP Software’s Aladtec Forms

St. Andrews Fire Department streamlines 17,000 records with TCP Software

The St. Andrews Fire Department, a fire and EMS department with 75 employees, faced challenges managing personnel records using inefficient paper-based and email processes. This led to misplaced files and poor follow-up, hindering accountability and professional development within the department. To address this, they implemented TCP Software's Aladtec digital forms solution.

By adopting TCP Software's Aladtec, the department created over 50 custom digital forms, which have been used nearly 17,000 times. This centralized digital system streamlined workflows, improved tracking and follow-up, and ensured secure, role-based access to information. The solution eliminated paper records, provided transparent task progression, and allowed leadership to focus more on service and community leadership.