Case Study: Société France-Edmonton achieves 50% fewer scheduling calls and 75% fewer emails with TCP Software

Societe France Edmonton - Customer Case Study

Societe France Edmonton is a not‑for‑profit that runs the Pavilion France at Edmonton’s Servus Heritage Festival and must schedule about 150 volunteers across roughly 130 time slots (over 800 hours) each year. Managing sign‑ups with MS Excel and phone/email coordination required multiple recruiters and created a heavy communications burden, so the group turned to TCP Software’s Humanity work scheduler to simplify the process.

TCP Software implemented its Humanity work scheduler to automate shift sign‑ups and confirmations; the Society reports phone time fell by over 50% and email time by 75%, with automatic confirmation emails and easier admin handling for less tech‑savvy volunteers. The Humanity rollout rejuvenated the pavilion’s image, won praise from organizers (“HEAVEN!”), and delivered clear, measurable reductions in scheduling overhead for Societe France Edmonton.

Societe France Edmonton

Veronique

Societe France Edmonton