Case Study: Second Alarmers Association and Rescue Squad of Montgomery County achieves streamlined, flexible volunteer scheduling with TCP Software's Humanity

Second Alarmers Association and Rescue Squad of Montgomery County - Customer Case Study

Second Alarmers Association and Rescue Squad of Montgomery County, a volunteer emergency organization with 77 members across five stations, struggled with complex, constantly changing schedules managed by pencil-and-paper and occasional Excel. To gain flexibility and reliable reminders for volunteers juggling family and work, they adopted TCP Software’s Humanity scheduling platform.

TCP Software’s Humanity has streamlined scheduling, made shift changes easier, and provided widely praised reminder features and responsive support, reducing the hassle of manual coordination. Second Alarmers reports smoother rostering and plans to roll out Humanity’s time‑clock to replace clipboard sign‑ins on January 1, eliminating manual time entry and lowering the chance of calculation errors.

Second Alarmers Association and Rescue Squad of Montgomery County

David Tepper

Second Alarmers Association and Rescue Squad of Montgomery County