TCP Software
186 Case Studies
A TCP Software Case Study
Savoury Chef Foods, a Vancouver-based catering and events company that peaks at about 70 staff, was spending hours each week managing on-call and open-shift scheduling with Google Calendar, Excel and email. The manual process made it hard to confirm approvals and attendance and consumed 2–3 hours weekly, so Savoury Chef Foods turned to TCP Software’s Humanity shift‑scheduling solution to automate rostering and communications.
TCP Software implemented Humanity’s web‑based scheduling with SMS/email shift alerts, self‑service shift trades, payroll integration and file sharing. The result: scheduling time dropped from 2–3 hours to about 10 minutes, management was nearly 90% removed from shift swaps, a full‑salaried position was eliminated, phone scheduling declined dramatically, and immediate cost and reliability improvements were realized. TCP Software’s Humanity gave Savoury Chef Foods faster operations and greater confidence that the right people show up at the right place.
Taryn Wa
Savoury Chef