Case Study: Ronald McDonald House Charities achieves streamlined scheduling and accurate timekeeping with TCP Software

Ronald McDonald House Charities - Customer Case Study

Ronald McDonald House Charities of Morgantown, WV is a non-profit that provides no-cost lodging and amenities to families with critically ill children. With a staff of 10, the organization struggled with shift coverage when employees called off, difficulty swapping scheduled shifts, and inaccurate payroll because time was tracked on handwritten timesheets. To address these issues they adopted Humanity from TCP Software.

TCP Software’s Humanity centralized scheduling, time recording, and shift changes, replacing handwritten timesheets and making it easier for staff to swap shifts and for managers to track hours. As a result Ronald McDonald House Charities reports being fully staffed, improved timekeeping for payroll, faster schedule adjustments, and strong vendor support—prompt responses to inquiries—and would “absolutely recommend Humanity.”

Ronald McDonald House Charities

Steve De Jesus

Executive Director