Case Study: PTL Events saves 128 work hours per month with TCP Software’s ShiftPlanning

PTL Events - Customer Case Study

PTL Events, a catering company with offices in multiple global cities, faced significant challenges managing a large, remote, and traveling workforce. Before using TCP Software's ShiftPlanning, they relied on manual processes like Excel spreadsheets and mass emails for scheduling, which was time-consuming, prone to error, and struggled to keep up with constant changes.

TCP Software implemented its ShiftPlanning solution to centralize all staffing information. This provided a real-time, web-based platform for scheduling, leave management, and communication. The results were substantial time savings: schedulers saved 5-7 hours per week, and staff saved 2-3 hours weekly. Across their four locations, this equated to 128 work hours saved per month, while also drastically improving accuracy and confidence in staff coordination.

PTL Events

Luke Martens

Manager