TCP Software
198 Case Studies
A TCP Software Case Study
The Plainfield Public Library, with 40 employees and 50 volunteers, faced scheduling chaos. With different departments using separate methods like Excel, Word, or handwritten schedules, there was no central visibility. This led to confusion, email overload, and difficulty managing shift changes and availability for their community-focused facility.
TCP Software implemented its Humanity Schedule product to provide a centralized, real-time scheduling solution. This gave all staff mobile access to their schedules, enabled easy shift trades, and automated notifications. The library team gained clarity and control, empowering staff, allowing faster managerial adjustments, and creating a more efficient operation to better serve their community.