Case Study: Pet Adoption Alternative of Warren achieves streamlined, reliable volunteer scheduling with TCP Software (Humanity)

Pet Adoption Alternative of Warren - Customer Case Study

Pet Adoption Alternative of Warren is a 100% volunteer animal rescue in Michigan that grew from 3 volunteers in 2005 to about 40 today. Facing high volunteer turnover and frequent last‑minute scheduling changes, they previously relied on a calendar and email to find coverage, so they adopted TCP Software’s Humanity shift‑scheduling platform to centralize and simplify scheduling.

TCP Software implemented Humanity to replace ad‑hoc email coordination with a centralized scheduling system, making shift assignments, swaps, and coverage requests easier to manage. The change has helped PAAW handle its roughly 40 volunteers more reliably; staff and volunteers have called the system “amazing” and “invaluable,” noting a clear improvement in operational coordination since adopting TCP Software’s solution.

Pet Adoption Alternative of Warren

Christine Bender

Pet Adoption Alternative of Warren