Case Study: Oregon College of Oriental Medicine achieves streamlined clinical scheduling and simplified shift management with TCP Software

Oregon College of Oriental Medicine - Customer Case Study

Oregon College of Oriental Medicine (OCOM) operates two clinics in Portland that see about 35,000 patients a year and employs roughly 110 faculty/staff plus 135 work-study students. Managing numerous short, flexible clinical shifts for about 35–40 student clinicians had been done with a whiteboard and Excel printouts, creating scheduling headaches until the clinical work‑study manager found Humanity (a scheduling product from TCP Software).

TCP Software’s Humanity replaced the manual process with an intuitive, feature‑rich scheduler and responsive online support, making it far easier to build and manage rotating student and clinician schedules. The manager reports faster, more reliable scheduling of flexible shifts, broad staff adoption and peer recommendations, and improved day‑to‑day efficiency—OCOM continues to use Humanity across its clinics while exploring additional features.

Oregon College of Oriental Medicine

Michael McBride

Oregon College of Oriental Medicine