Case Study: Optional Rehabilitation Services (OPTIONS) halves payroll processing time with TCP Software's Humanity Scheduling

OPTIONS cuts their payroll processing time in half with Humanity

Optional Rehabilitation Services (OPTIONS), a Calgary-based provider of day and residential support for people with disabilities, faced time-consuming, paper-based scheduling and payroll processes across nine locations and 196 staff. Facility directors were spending roughly 16 hours each pay period manually processing timesheets and vacation requests, prompting OPTIONS to seek a workforce management solution—ultimately selecting TCP’s Humanity Scheduling.

OPTIONS implemented TCP’s Humanity Scheduling to centralize schedules, enable in-platform PTO requests, apply role-specific scheduling rules, and export timeclock data to payroll. The result: TCP’s Humanity Scheduling doubled payroll efficiency—cutting processing from one week to three days—improved visibility into coverage and vacation, and significantly reduced manual data entry for OPTIONS’ payroll coordinator.

Optional Rehabilitation Services (OPTIONS)

Sean

Optional Rehabilitation Services (OPTIONS)