Case Study: National Restaurant Association achieves efficient online scheduling and real-time staff communication with TCP Software

Online Restaurant Scheduling & Communication Software Is Perfect for Updating Restaurant Staff

The National Restaurant Association was dealing with the familiar chaos of restaurant staffing—paper schedules and Excel spreadsheets, last-minute shift changes, and difficulty ensuring the right employee-to-customer ratios during busy and slow periods. To address this, TCP Software deployed its Humanity restaurant scheduling and communication solution to modernize how restaurants post, update, and notify staff about schedules.

TCP Software’s Humanity provides cloud-based, browser and mobile access to live employee schedules so managers and staff always see the latest roster; schedule changes automatically trigger email and text alerts so employees are notified immediately. The solution eliminated the need to hunt for printed spreadsheets, streamlined scheduling and communications, and improved staffing responsiveness during peak and off-peak periods.

National Restaurant Association