Case Study: Obion County Public Library achieves streamlined scheduling and reliable shift notifications with TCP Software (Humanity)

Obion County Public Library - Customer Case Study

Obion County Public Library, a 23,000-square-foot public library serving roughly 33,000 county residents with a 70,000-item collection and 21 staff, faced a complex scheduling challenge: varied employee hours, differing lunch breaks, numerous volunteers, and time-off requests tracked on paper and Excel. To address this, the library implemented the Humanity work scheduler from TCP Software.

TCP Software’s Humanity centralized scheduling and time-off requests, added volunteers to the electronic schedule, and sends an hour‑before shift reminder to staff, eliminating the “I didn’t know I was supposed to work” excuse. The result: streamlined, non‑lost time-off requests, more reliable shift coverage, and a satisfied administrator recommendation for Humanity.

Obion County Public Library

Jarred Clayton

Obion County Public Library