Case Study: Minnesota Streetcar Museum reduces crew-calling and empowers volunteers to self-schedule with TCP Software (Humanity)

Minnesota Streetcar Museum - Customer Case Study

Minnesota Streetcar Museum, an all-volunteer nonprofit preserving Minnesota’s historic streetcars with about 350 members (roughly 125 active volunteers), faced a time-consuming scheduling challenge using volunteer “crew callers” to assign monthly shifts. To streamline operations they adopted TCP Software’s Humanity work scheduler to replace manual crew-calling and allow volunteers to sign up for their own shifts.

TCP Software’s Humanity enabled self-service shift signup, significantly reducing the museum’s need for crew-calling manpower and removing a scheduling bottleneck so volunteers can focus on restoration and operations. The museum reports quicker responses from TCP Software, ongoing feature development, and recommends Humanity for its measurable impact on staff time and volunteer engagement.

Minnesota Streetcar Museum

Chris Heck

Minnesota Streetcar Museum