Case Study: Maryland Department of Public Safety and Correctional Services achieves streamlined, accurate payroll and automated time & attendance in 90 days with TCP Software (TimeClock Plus Direct for Workday)

Maryland Department of Public Safety expedites enterprise-level workday integration in 90 days with TCP Software

The State of Maryland Department of Public Safety and Correctional Services (DPSCS), which manages 27 correctional facilities and 45 parole and probation offices with nearly 12,000 employees, was hampered by a patchwork of manual and legacy time-and-attendance processes that produced payroll errors, unpaid overtime, audit challenges, and inconsistent policy application. CIO Kevin Combs turned to TimeClock Plus and its Direct for Workday solution to replace paper timecards and modernize time and labor tracking quickly.

TimeClock Plus deployed a Professional Services team and implemented TimeClock Plus Direct for Workday using PMI/ITIL best practices and an iterative approach, meeting a targeted 90-day go-live. The solution now delivers real-time employee time data into Workday, configurable job codes, leave and accrual tracking, and strategic scheduling—resulting in faster, more accurate payroll, improved manager access to actionable information, and streamlined compliance across DPSCS.

Maryland Department of Public Safety and Correctional Services

Kevin Combs

Chief Information Officer