Case Study: Kuhnsville Car Wash achieves faster, more efficient employee scheduling with TCP Software (Humanity)

Kuhnsville - Customer Case Study

Kuhnsville Car Wash, founded in 1988 and staffed by about 15 employees, struggled to manage a large number of workers with highly variable availability using pen and paper, texts and whiteboards. To modernize scheduling, Kuhnsville implemented Humanity from TCP Software to replace manual rosters and informal shift confirmations.

TCP Software’s Humanity centralized schedules, added a message wall for shift bids and status updates, and made it easy for employees to trade shifts—cutting the time managers spend creating schedules and freeing them to focus on the business. The change increased staff interaction and shift flexibility, and support responsiveness (“Every question... answered and resolved within 24 hours”) helped ensure smooth daily operations.

Kuhnsville

Max Paine

Director of Information Technology, Kuhnsville Car Wash