Case Study: Kovac’s achieves streamlined online employee scheduling and improved morale with TCP Software (Humanity)

Kovacs - Customer Case Study

Kovacs is a family-owned grocery business founded in 1941 with two stores and about 90 employees that needed to manage complex scheduling around employees’ kids’ school schedules. They were previously using handwritten schedules, white-outs and paper notes, which led to lost messages and constant phone calls. To modernize scheduling, Kovacs adopted TCP Software’s Humanity employee scheduling solution.

TCP Software’s Humanity moved Kovacs to online scheduling where employees can view schedules, request days off and vacations, post on a message wall, and receive text reminders one hour before shifts. The change eliminated paper schedules, improved communication and employee morale, and streamlined shift management for the roughly 90 staff members—results Kovacs describes as having “no downsides” and praise for the Humanity/TCP Software team.

Kovacs

Matt Kovac

Kovac’s