Case Study: North East Centre of Community Society achieves 14–16 hours/week time savings and streamlined staff scheduling with TCP Software (Humanity)

It Has Become Easy And Accessible For North East Centre of Community Society to Manage Their Staff With Humanity’s Workforce Management Solution

North East Centre of Community Society (The Genesis Centre) in Alberta, Canada operates a community and wellness facility with a mix of full-time, part-time and volunteer staff. Managing employee availability, shift scheduling, vacation requests and payroll from Excel was time-consuming and error-prone, so they selected Humanity, the workforce management solution from TCP Software, to address these challenges.

TCP Software implemented Humanity’s scheduling, shift trading, availability and time-clock features along with group and individual messaging and reporting. The solution cut administrative scheduling time dramatically—saving the centre 14–16 hours per week—streamlined payroll with accurate reports, improved staff communication and made shift management far more efficient.

North East Centre of Community Society

Sherry King

Business Administrator