Case Study: Inplayinc achieves easier, more reliable staff scheduling and reduced shift conflicts with TCP Software (Humanity)

Inplayinc - Customer Case Study

Inplayinc is a family entertainment centre operating two locations with 10–15 staff and a schedule driven by last‑minute customer sign‑ups. Staffing was difficult because shifts changed frequently and earlier methods (paper, phone calls, basic electronic schedules) were unreliable; Inplayinc moved to the Humanity scheduling solution from TCP Software to address these challenges.

TCP Software’s Humanity lets employees mark unavailability, reduces the number of shift trade requests, and displays total weekly hours beside each staff name so managers can keep hours even and in check. As a result, Inplayinc reports an easier, more stable scheduling process, fewer shift trades, and significant time savings for managers while staff use Humanity’s messaging/email functions for future shift requests.

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