Case Study: Ingham County Youth Center improves scheduling accuracy and saves time with TCP Software's Aladtec

Ingham County Youth Center cuts timecard processing from days to hours with TCP Software

Ingham County Youth Center, a juvenile detention center in Lansing, Michigan, faced significant challenges managing its 24/7 operations with manual scheduling and time tracking processes. Relying on spreadsheets, phone calls, and handwritten notes led to frequent errors, scheduling confusion, and a payroll process that took multiple days. Seeking to improve accuracy and save valuable administrative time, the center turned to TCP Software and implemented its Aladtec workforce management system.

By deploying TCP Software's Aladtec platform, the center automated its complex scheduling and time tracking. The solution provided real-time visibility, streamlined communication, and highly accurate payroll processing. As a result, TCP Software helped the center reduce its timecard processing time from multiple days to just a few hours, achieve approximately 99% accuracy in time tracking, and gain greater confidence in its operational data and decision-making.