Case Study: Indian Human Resource Center achieves flexible scheduling and accurate volunteer-hour tracking with TCP Software

Indian Human Resource Center - Customer Case Study

Indian Human Resource Center, a six‑person nonprofit serving Native Americans in San Diego County, faced informal scheduling that left the receptionist unsure when staff were truly off or out, and relied on estimated volunteer hours stored on paper—making grant reporting difficult. To solve this, they turned to TCP Software and its Humanity work scheduler.

TCP Software implemented Humanity to centralize shift management and time tracking, giving employees more flexible schedules and managers real-time visibility into hours. Humanity replaced paper estimates with accurate volunteer-hour records for grant documentation, reduced time spent hunting through paperwork, expanded scheduling options, and increased accountability across the team.

Indian Human Resource Center

Billy Taylor

Administrator, Indian Human Resource Center