Case Study: Plainfield Public Library achieves centralized, mobile-friendly scheduling and improved staff coordination with TCP Software (Humanity)

Humanity’s Online Scheduling Application Has Made It Easy For Plainfield Public Library to Manage Distributed Staff

Plainfield Public Library, which serves its community with a 45,000 sq. ft. facility and a workforce of 40 full‑time employees plus more than 50 volunteers, struggled with fragmented scheduling across departments using Excel, Word, and handwritten rosters. To address this, the library adopted the Humanity online scheduling application from TCP Software to centralize and standardize staff schedules.

TCP Software implemented Humanity as a single, web-accessible platform so every employee has an up‑to‑date schedule, can view others’ availability, and trade shifts without manager intervention. The switch eliminated multiple disparate scheduling systems, enabled staff to check schedules from any internet-enabled device, and improved operational efficiency and self-scheduling across the library.

Plainfield Public Library