Case Study: DeSoto County Emergency Services achieves streamlined mobile scheduling and significant time savings with TCP Software's Humanity

Humanity’s Ease of Operation Has Streamlined Scheduling for DeSoto County Emergency Services

DeSoto County Emergency Services, which operates five facilities and staffs 18 full‑time and 20 part‑time employees, struggled with a handwritten, faxed scheduling system that made time‑off management and schedule changes slow and labor intensive. To modernize scheduling, they turned to TCP Software and its Humanity workforce management solution.

TCP Software implemented Humanity’s web‑based software and mobile app, enabling multi‑location and multi‑department scheduling, easy time‑off requests, and on‑the‑fly schedule changes. The solution eliminated paper and fax workflows, streamlined scheduling across stations, and delivered significant time savings for DeSoto County Emergency Services’ staff and managers.

DeSoto County Emergency Services

Tim Curtis

Deputy Director