Case Study: Washington University School of Medicine achieves efficient, flexible standardized-patient scheduling and staff matching with TCP Software (Humanity)

https://tcpsoftware.com/blog/washington-university-school-of-medicine-in-st-louis-chose-humanity-for-their-unique-scheduling-and-hr-needs/?utm_source=featuredcustomers&utm_medium=referral&utm_campaign=all___25q1_featuredcustomers&utm_content=profile

Washington University School of Medicine’s Standardized Patient program needed a better way to manage highly variable, project-based schedules and detailed patient profiles (physical characteristics and medical history) used to match learners with simulated patients. Previously the team relied on email, Excel and online polls, which was time-consuming and hard to track. To address this, they chose Humanity from TCP Software.

TCP Software implemented Humanity’s customizable scheduling and HR features to centralize data, assign skills to staff, and match appropriate standardized patients to projects. The solution streamlined complex schedules, improved matching accuracy, and reduced administrative burden while giving staff mobile and tablet access to all data; the WUSM coordinator also cited Humanity’s strong customer service as a key benefit.

Washington University School of Medicine

Jamie Pitt

Standardized Patient Coordinator