Case Study: iFLY Toronto reduces scheduling time and eliminates errors with TCP Software's Humanity

How iFLY Toronto reduced time spent on employee scheduling

iFLY Toronto, an indoor skydiving company with two locations, faced significant challenges with its manual employee scheduling process. Relying on Excel and a separate booking system led to time-consuming updates, scheduling errors, and a lack of visibility for staff. To resolve these issues, they turned to TCP Software for a new scheduling solution, likely using the Humanity service.

By implementing TCP Software's solution, iFLY Toronto drastically reduced the time spent on scheduling by 75%, saving 1.5 hours per week. The integrated system eliminated all scheduling conflicts and overbooking, while a mobile app empowered employees to manage shift trades. TCP Software also provided customizable tracking for sick and vacation time, streamlining operations and HR onboarding.

iFLY Toronto

Genny Guérin

Operations Manager