Case Study: CNN achieves 88% less scheduling time with TCP Software

How Humanity Scheduling Helped CNN Cut Scheduling Time By 88%

CNN’s International Programming Department needed a better way to manage fast-changing, around-the-clock schedules across six bureaus and multiple time zones. Its existing Excel-based process created extra work for managers, made it hard to coordinate staff across locations, and complicated freelancer budgeting and last-minute shift changes. CNN turned to TCP Software’s Humanity workforce management platform to centralize scheduling and simplify operations.

TCP Software implemented Humanity to give CNN a real-time, centralized scheduling system with automated notifications, easier vacation and leave requests, and improved visibility for managers and the business office. The results were significant: CNN cut weekly scheduling time by 88%, from 40 hours to just 5, while also improving time-off tracking and simplifying freelancer management and budget verification across bureaus.

CNN

Ryan Cooper

Director of Programming