Case Study: CareMinders achieves faster scheduling and business growth with TCP Software

How Humanity Helps CareMinders Deliver Care at the Right Time and Right Place

CareMinders, a home care agency serving the Lake Mary, Florida area, needed a better way to match caregivers with clients, manage schedules remotely, and communicate with staff using the Android or iOS devices they already had. With a growing team of 50+ caregivers, outdated scheduling processes were slowing operations and making it hard to keep credentials and assignments organized.

TCP Software, through its Humanity workforce management platform, implemented responsive scheduling, mobile access, built-in reporting, and custom staff fields to help CareMinders streamline operations. The results were significant: scheduling time dropped from 8 hours a day to 3, conflicts decreased by 99%, about 5 hours per day were saved, and the business grew by 200% while also improving payroll, billing, and regulatory reporting.

CareMinders

Cindee Kelly

Owner