Case Study: Hope’s Home achieves near-effortless shift fills and streamlined staff scheduling with TCP Software

Hope’s Home - Customer Case Study

Hope’s Home is a medically integrated early learning and daycare center in Canada employing roughly 35–40 staff across nurses, early childhood educators and developmental workers. Facing tedious, time-consuming manual scheduling for rotating shifts, Hope’s Home adopted TCP Software’s Humanity scheduling solution to streamline appointment, vacation and shift management.

TCP Software implemented Humanity to provide online schedules, shift swapping, and a portal for casual staff to view and apply for open shifts, backed by responsive live chat support. The result was a significant reduction in scheduling time and faster shift coverage — Amanda Wirth-Kendrick reports that filling shifts is “almost no work at all” — delivering measurable improvements in administrative efficiency and workforce management for Hope’s Home.

Hope’s Home

Amanda Wirth-Kendrick

Hope’s Home