Case Study: Hamline University achieves streamlined student scheduling and improved accountability with TCP Software's Humanity

Hamline University - Customer Case Study

Hamline University’s ITS Helpdesk, staffed almost entirely by 11–18 student workers with rapidly changing semester availability, faced continual schedule churn, oddly sized shifts, and reliance on emailed and printed Excel schedules that made shift trades and record‑keeping difficult. To tackle these personnel‑scheduling challenges they adopted Humanity from TCP Software.

TCP Software’s Humanity provided a mobile work scheduler and time clock that replaced paper and email distribution with automated shift notifications, real‑time schedule access, and clock‑in records. The result: improved accountability and easier record‑keeping (supervisors can cross‑reference time clocks with timesheets), fewer communication gaps, and enough operational benefit that other university departments are now considering TCP Software’s Humanity.

Hamline University

Nicole Lorenz

Hamline University