Case Study: Easter Seals Arc of Northeast Indiana achieves efficient, accurate scheduling with TCP Software

Easter Seals Arc of Northeast Indiana - Customer Case Study

Easter Seals Arc of Northeast Indiana, a non-profit serving individuals with developmental disabilities since 1954, expanded from fewer than 100 to 500 staff and struggled to manage schedules using Outlook calendars and Excel. This manual process made it hard to know staff availability, led to transfer errors that caused double-staffing or unfilled shifts, and consumed excessive administrative time. To solve this, they implemented TCP Software’s Humanity work scheduler.

With TCP Software’s Humanity, schedulers can see at a glance who is available, complete more work in less time, and reduce scheduling errors. Employees now receive automated emails, text alerts and directions, improving communication and shift coverage; Easter Seals Arc of Northeast Indiana reports the system has made scheduling “more efficient,” streamlined staffing processes and cut down on manual administrative tasks.

Easter Seals Arc of Northeast Indiana

Danielle Blake

Easter Seals Arc of Northeast Indiana