Case Study: Diamond Candles achieves accurate time tracking and cuts scheduling admin to under 20 minutes with TCP Software

Diamond Candles - Customer Case Study

Diamond Candles, an all‑natural soy candle company selling online, grew quickly from 1 to 10+ employees and was relying on paper and spreadsheets to track hours and shift attendance. That manual process made it hard for owners to monitor timeliness, manage weekend calls-ins, and ensure accurate payroll, so they turned to TCP Software and implemented TCP Software’s Humanity scheduling and time‑tracking solution.

TCP Software’s Humanity lets employees clock in/out and record breaks to the minute, giving management accurate weekly and per‑employee hours and reducing disputes over pay. As a result, Diamond Candles cut administrative scheduling and time‑tracking from several hours per month to under 20 minutes, improved payroll accuracy so they only pay for actual hours worked, and gained responsive support via phone and in‑app chat from TCP Software.

Diamond Candles

Justin Winter

Co-founder and Chief Executive Officer