Case Study: Delanco Emergency Squad achieves streamlined 24/7 volunteer scheduling and major time savings with TCP Software

Delanco Emergency Squad - Customer Case Study

Delanco Emergency Squad, a 100% volunteer ambulance service founded in 1939 with 70 volunteers, struggled with time-consuming, paper- and spreadsheet-based scheduling that left gaps, required printed postings, and caused volunteers to forget shifts. They needed an easy-to-use, widely accessible scheduling tool and turned to TCP Software’s Humanity workforce scheduling solution.

TCP Software implemented Humanity to provide 24/7 access, text and email reminders, Google Calendar and Google apps integration, and self-service shift sign-ups and trades. The result: schedules are filled faster, volunteers manage coverage themselves, and the administrative scheduling task dropped from about 1–2 hours to 15–20 minutes—saving significant time and reducing missed shifts for the Delanco Emergency Squad.

Delanco Emergency Squad

Michael Furey

Lieutenant & emsCharts Administrator