Case Study: Davis Aquatic Masters achieves streamlined volunteer lifeguard scheduling with TCP Software's Humanity

Davis Aquatic Masters - Customer Case Study

Davis Aquatic Masters, the nation’s largest masters swim team with over 500 members and a small paid staff, faced a major scheduling challenge: its lifeguarding program relied on 50+ volunteers who were unwilling or unable to commit to specific practices, and scheduling via Google Docs and email left coordinators unable to enforce shifts. To address this, Davis Aquatic Masters adopted Humanity, the work-scheduling solution from TCP Software.

TCP Software’s Humanity gave guards a self-service system to sign up weeks in advance, change shifts without contacting staff, and view a dynamic calendar, cutting coordinator workload and improving scheduling flexibility for more than 50 volunteer guards. Davis Aquatic Masters reports faster vendor support (responses in under 12 hours), greater ease for staff and volunteers, and says “It has made my life and our guards’ lives much easier,” recommending the TCP Software solution to others.

Davis Aquatic Masters

Julie Lohr-Shelton

Davis Aquatic Masters