Case Study: Cyprus Duty Free achieves faster, compliant employee scheduling with TCP Software

Cyprus Duty Free upgrades its employee scheduling processes via Humanity's automated scheduling

Cyprus Duty Free, a fast-paced retail operator across Larnaca and Pafos airports with more than 500 employees, needed a better way to manage round-the-clock scheduling, labor-law compliance, and employee flexibility. Manual spreadsheets couldn’t keep up with rotating shifts, changing passenger traffic, and time-off requests, so they turned to TCP Software’s Humanity Schedule.

TCP Software implemented Humanity Schedule to automate rostering, forecast demand, and give staff mobile self-service for schedules, leave, and shift swaps. The result was faster schedule creation, earlier visibility into coverage and leave, improved compliance with labor regulations, and higher employee satisfaction through greater transparency and efficiency.

Cyprus Duty Free

Theodosis Kyriacou

Rostering Administrator