Case Study: Cove achieves 50% faster scheduling with TCP Software

Cove’s Ability To Provide People With Great Workspace Starts With Using Humanity to Make Their Own Office More Productive

Cove, a Washington D.C.-based startup with 11 locations and about 90 employees, needed a better way to manage scheduling as it expanded rapidly into multiple markets. Its previous process, based on Google Calendar, made it hard to cover shifts and let employees trade shifts without involving management. Cove turned to TCP Software’s Humanity scheduling software to help solve these growing operational challenges.

TCP Software implemented Humanity to streamline scheduling, automate shift assignments, simplify trade requests, and improve time tracking and reporting. The results were significant: managers cut scheduling time from 4–5 hours per week to about 2–3 hours, saving 50% of their time. Cove also saw better communication, greater transparency, happier employees, and more time for leaders to focus on growth and innovation.

Cove

Scout O'Beirne

Operations Lead