Case Study: Centre Region Parks & Recreation Authority achieves streamlined multi-site seasonal staff scheduling with TCP Software (Humanity)

Centre Region Parks & Recreation Authority - Customer Case Study

Centre Region Parks & Recreation Authority, a multi‑municipal agency managing 829 acres across 52 sites and a workforce that grows to about 200 each summer, relied on paper bulletin‑board schedules for staff coordination. That manual approach made it hard to manage 18 full‑time year‑round employees plus dozens of seasonal and weather‑dependent positions across pools, parks, a nature center and camps, so they engaged TCP Software to deploy the Humanity® scheduling solution.

TCP Software implemented Humanity® as a centralized, multi‑site work scheduler to replace paper postings, giving supervisors one platform to manage shifts, seasonal hires and weather‑sensitive roles. The change streamlined scheduling across 52 sites, improved coordination of hundreds of seasonal and teen workers, sped communication and reduced administrative burden — results the Centre Region Parks & Recreation Authority says they’ll gladly recommend to other parks and recreation agencies.

Centre Region Parks & Recreation Authority

Ron Woodhead

Director