Case Study: Bolton Emergency Medical Services achieves tighter operations and audit-ready scheduling with TCP Software's Aladtec

Bolton Emergency Medical Services streamlines 24/7 scheduling with TCP Software for 16 staff and volunteers

Bolton Emergency Medical Services, a small EMS agency in New York, faced significant operational challenges with its outdated manual scheduling and timekeeping systems. Relying on a whiteboard for scheduling and punch cards for payroll created unreliable records, administrative burdens, and compliance risks for its mix of 16 career staff and volunteers. To address this, the agency turned to TCP Software's Aladtec solution.

By implementing TCP Software's Aladtec, Bolton EMS automated its scheduling and time clock processes. This provided a trustworthy, digital system that streamlined payroll preparation and ensured audit-ready records. The solution resulted in greater scheduling efficiency, faster coverage of shift gaps, and significantly stronger compliance, reducing the agency's risk and freeing up administrative time to focus on other operations.

Bolton Emergency Medical Services