Case Study: Auburn University improves flexible crew scheduling with TCP Software's Humanity

Auburn University - Customer Case Study

TCP Software's Humanity scheduling solution was implemented by Auburn University's video board department (AUHD) to address their complex staff scheduling challenges. With 30 independent contractors and student employees possessing specialized skills, the department struggled to efficiently manage their hectic and changing schedules across multiple sporting events using their previous outdated system.

The Humanity solution provided a flexible, mobile-first platform that streamlined the entire scheduling process. Key benefits included consolidated email and text alerts for shift changes, the ability for employees to set their unavailable times, and an intuitive interface that staff could access on their smartphones. This resulted in a vastly improved scheduling experience over their previous method, with both management and crew members expressing high satisfaction with the new service from TCP Software.

Auburn University

Bradley Green

Auburn University