Case Study: Area 8 Officers achieves streamlined volunteer scheduling across 270 events with TCP Software

Area 8 Officers - Customer Case Study

Area 8 Officers, a volunteer recovery organization founded in 1935 with 10 officers and volunteers, faced a complex scheduling challenge: planning coverage for roughly 270 events per year with a very fluid volunteer roster that requires frequent swaps and substitutes. Their prior process relied on one person building recurring events in Outlook and Excel through multiple iterations, which was time-consuming and error-prone. To solve this, they engaged TCP Software and its Humanity scheduling solution to explore a more automated, swap-friendly system.

TCP Software provided Area 8 Officers nonprofit access to Humanity and support from a contact, Ryan, to evaluate the tools and sample programs. While the organization has not yet fully migrated its schedule, the outreach and product trial have been positively received—Area 8 Officers praise the professionalism and expect Humanity to replace the manual Outlook/Excel workflow, simplify substitute arrangements, and streamline planning for the 270 annual events. TCP Software’s engagement has already earned a recommendation from the customer.

Area 8 Officers

Dean Brady

Area 8 Officers