Case Study: Garland County improves tax collection and adds $2 million in delinquency revenue with TaxPRO

Garland County - Customer Case Study

Garland County, Arkansas needed to replace its outdated 1980s green-screen tax billing and collections software with a modern browser-based system, while also finding a reputable vendor that could provide dependable support for its tax office. TaxPRO was selected to help the county modernize its operations with its Full Tax Suite.

TaxPRO implemented the new system with a careful conversion plan, phased rollout of online and credit card payments, and onsite training for staff. The result was smoother daily work, easier access to parcel data, reduced staff time on data entry and balancing, and stronger collections; Garland County also lowered delinquent taxes from $5 million to $3 million, generating an additional $2 million each year.

Garland County

Rebecca Talbert

Collector